Step 1 - Emergency Contact: When you call, our representatives are going to ask you several questions about the type of water damage you are experiencing and the condition of the building. If the source of the damage is unknown or if water is still flowing, make sure to contact a leak detector or plumber first. Once the leak has stopped, our team will be able to begin the restoration process. It is helpful for you as well to give your insurance a call in order to learn more about your coverage.
Step 2 - Water Damage and Inspection Assessment: The next step is for our team to come to your property to assess the damage that has occurred in the structure. We will inspect the affected areas and start the clean-up once we get approval from the homeowner.
Step 3 - Water Extraction and Water Removal: We will try to start the extraction as soon as we can in order to minimize further damage that might occur to your structure. The clean-up process starts with removing the excess water. We have powerful vacuum systems and pumps that will help to get this done quickly. Our team will remove wet building materials like soaked drywall and unsalvageable contents.
Step 4 - Dehumidification and Drying: Once the visible water is removed, our team will begin the drying process. A variety of building materials, including drywall and wood, are porous and have a tendency to retain water. Special equipment like dryers and industrial-strength dehumidifiers will eliminate moisture from areas that are harder to access. If necessary, we will open up walls and take out wet insulation to prevent mold growth inside of the walls. With the help of infrared cameras, moisture meters, and hygrometers, we will determine the drying progress.
Step 5 - Content Restoration: When you experience a flood, furniture, personal items, clothing, and other belongings can be impacted by the water. We help you to restore your valuable contents and save everything that is important for you.
Step 6 - Rebuild: Unlike other restoration companies, we not only extract water and dry out the affected space, but we also make sure you get your property back to its pre-loss condition. You may need minor repairs such as a new drywall or paint or you might even need extensive repairs such as the rebuilding of an entire kitchen or bathroom; we are general contractors and are able to help you with any kind of rebuilds that might be necessary.