OBJECTIVE

This position is responsible for developing the Marketing department, achieving company Sales goals and executing sales plans within assigned accounts and territories. This position generates and secures new business-to-business sales revenue by prospecting and adding new commercial customers; generating revenue and profit in their accounts and territories; pro-actively selling services to existing customers, as well as conducting cold calls to prospective commercial clients; informing customers of company promotions, upgrades and up-sell opportunities. This is an AT-WILL, Exempt position.

SUPERVISION RECEIVED

Receives direction and supervision from the Executive Management.

ESSENTIAL FUNCTIONS OF THE POSITION

• Plans and prioritizes Marketing and Sales activities and customer/prospect contact towards achieving agreed upon business goals
• Achieves sales targets
• Provides knowledge and Marketing for services
• Builds network of prospective customers
• Attends networking events & builds relationships relevant to the growth of Dry Kings Restoration
• Manages Dry Kings presence on industry relevant events
• Performs onsite equipment and product demonstrations, as well as training in product usage, practical applications and cleaning procedures
• Creates and implements marketing strategies
• Integrates sales efforts with other organized marketing activities (promotions, advertising, exhibitions, telemarketing, social media marketing etc.)
• Consistently tracks the development of such strategies and their resourcefulness, in order to achieve organizational goals and objectives
• Creates annual Marketing Plan and revises accordingly
• Develops business proposals and bids
• Prepares various presentations, as required, and assists in the oral delivery of business proposals and bids
• Tracks market intelligence in the industry with respect to market development, projects, competitive activity, customers etc.
• Monitors and reports on market and competitor activities and provides relevant reports and information
• Regularly attends client meetings, trade shows, networking events, conferences etc.
• Plans and manages business portfolio/territory
• Develops and maintains existing and new customers through appropriate propositions and ethical sales methods
• Serves as internal liaison, to optimize quality of service, business growth, and customer satisfaction
• Researches and utilizes customer and prospect contact activity tools and systems, and update relevant information held in these systems
• Responds to and follows up on sales inquiries
• Develops relationships and provides awareness of services to new/current customers
• Manages professional and timely customer service contact with clients, employees and vendors
• Reviews marketing activities of the staff to make sure that all appropriate personnel are taking an active role in meeting the Company goal
• Maintains marketing promotional items and is innovative in the development of new items
• Implements the marketing plan and achieves marketing goals
• Implements the company vision and mission and achieve goals
• Respects and maintains the confidentiality of company, client, and personnel information
• Demonstrates a positive image of the Company to staff and clients; this shall include oral and written communication and visual presentation
• Applies all safety rules and regulations and prevent work hazard
• Other duties as assigned

QUALIFICATIONS

Ability to:

• Collaborate and influence internal and external stakeholders
• Write reports, business correspondence and procedure manuals
• Execute prospecting strategies for discovering and closing new accounts
• Keep records of company contacts and sales calls
• Be creative in the company marketing approach
• Provide accurate and timely reports for project tracking and reporting
• Assist in problem solving and in making this a more effective Company
• Work on call and in all emergency situations, as needed
• Generate information within a reasonable time frame with accuracy and efficiency
• Manage details of multiple projects in an efficient and organized manner
• Manage professional and timely contact with clients, employees and vendors
• Produce work in a timely, budgeted, scheduled and profitable manner for the Company
• Develop, implement and manage an annual business development plan
• Establish and maintain cooperative working relationships with those contacted through the course of work; gain cooperation through discussion and persuasion
• Make progress toward the Company vision
• Manage crises as they occur. Assist in solving problems and in making this a more effective Company
• Communicate clearly and concisely, both orally and in writing; must be proficient in reading and writing the English language
• Apply general mathematical and data entry skills, including the use of a mobile smart phone device
• Apply established Company policies and procedures

 Knowledge of:

• Restoration industry knowledge and best practices
• How to gather information on the industry and the Company’s competitors
• Proper and appropriate phone skills and handling customer complaints and concerns
• Industry software and Websites: Xactimate, Contractor Connection, PSA, Code Blue and other similar programs.
• Basic principles and practices of organization and administration; finance, management and business acumen
• Modern office practices and technology, including Microsoft Office, Outlook, copiers, telephone, facsimile, smart phones, etc.
• Business plans and report writing skills
• Proper filing techniques, office efficiencies and timely processing of paperwork
• Professional ethics
• English usage, spelling, grammar and punctuation; basic mathematics
• Restoration industry language, practices and terminology
• Company policies and procedures
• Laws, rules and regulations that govern the areas of your job
• Cooperative working relationships and creative based problem solving

GOALS 2020

• The goal for the position is to identify, develop, or evaluate a marketing/sales strategy to connecting with prospective clients and to start coordinating activities thereafter.
• We want to start building relationship with adjusters/property managers and agents right away. The goal is to build brand awareness, build a network of relationships and win prospective clients.
• Develop strategy to Build relationships with adjusters/property managers/fire department
• Help implement Proven CRM for relationship tracking
• Establish emergency response plan
• Send out monthly newsletter to contacts
• Develop database of existing/potential commercial clients
• Join BMIs/Lions Club/Rodeo Club > presentations

EXPERIENCE AND TRAINING/EDUCATION GUIDELINES

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Experience:

• Minimum three (3) years relevant experience

Training/Education:

• Bachelor’s Degree in Business Administration, Management, Marketing or a related field

License and Special Requirements:

• Possession of, or ability to obtain an appropriate, valid California state driver’s license and satisfactory driving record
• Computer literate with knowledge and experience with the Internet as a sales vehicle, LinkedIn, MS Outlook, Word, Excel, PowerPoint

PHYSICAL DEMANDS

Must possess:

• Mobility to work in a standard office setting and use standard office equipment
• Ability to operate a motor vehicle and to visit various partner or meeting sites
• Accurate vision to read printed materials and a computer screen
• Ability to communicate in person and over the telephone
• Finger dexterity to operate a computer keyboard, writing implements, office equipment and calculator
• Ability to occasionally bend, kneel, stoop, walk, push, and pull drawers open and closed to retrieve and file information
• Ability to lift 25 lbs. necessary to perform job functions

WORKING CONDITIONS

Employees may often work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with upset staff and/or public private representatives in interpreting and enforcing departmental policies and procedures.

Compensation & Benefits

$55,000/yearly salaray + Commission

Health & Dental Insurance

Paid Time Off & Paid Holidays